FAQs

If you use your company car for private use you will pay Benefit in Kind tax (BiK). To estimate the tax you will pay over the next few years, use the HMRC car tax calculator.

No - we will organise the vehicle road fund licence (road tax) on your behalf.

It is your responsibility to ensure the vehicle is serviced as per the manufacturer's requirements. To book a service, call the driver helpline on 0800 581 639 and select option 3. Alternatively, email your service booking request, including your name, email address, phone number, vehicle registration number, current mileage, work required, vehicle delivery method (and collection address if applicable) and three preferred dates for the service.

If your car reaches its third birthday during its time with you, it will need an MOT. To book your MOT, call the driver helpline on 0800 581 639 and select option 3.

Call the driver helpline on 0800 581 639 and select option 3

Yes, if your vehicle is on a maintained contract with us. You will need to attain a VE103 form by calling our driver helpline on 0800 581 639 and select option 3.

Call the driver helpline on 0800 581 639 and select option 4. Please note it is your responsibility to regularly check your tyres to ensure they are legal and in good condition. It is our policy to change tyres when they reach 2mm tread depth.

Call the driver helpline on 0800 581 6398 and select option 3.

You can normally add one additional driver to your company car insurance policy. To do this, you will need to speak to your Fleet Manager/ HR department.

It is your responsibility to ensure your vehicle is kept maintained with oil, water and fuel. Top up with oil as recommended in the manufacturer handbook and claim back the cost as per your employer's policy.

If the damage is minimal, this may come under Fair Wear and Tear and will be assessed at the end of the lease. If the damage is more serious, call the driver helpline on 0800 581 639 and select option 2.  We will then arrange repair as per your company's policy. If the damage makes the vehicle unsafe to drive, park the vehicle when it is safe to do so and call the Driver Helpline on 0800 581 639 and select option 1.

First determine what the warning light means by consulting the vehicle handbook. Should your vehicle need repair, call the driver helpline on 0800 581 639 and select option 1 for roadside assistance.

Call the driver helpline on 0800 581 639 and select option 1 for roadside assistance.

Call the Driver Helpline on 0800 581 639 and select option 6 for daily hire booking.

Yes - Call the driver helpline on 0800 581 639 and select option 3.

Call the driver helpline on 0800 581 639, select option 3 and book your vehicle in to the nearest dealer.

Yes - call the driver helpline on 0800 581 639, select option 3 and book your vehicle in to the nearest dealer. Please note that if the vehicle is returned at the end of lease without a spare key, your employer may be charged as per the End of Contract Procedure Fair Wear and Tear policy.

Call the driver helpline on 0800 581 639 and select option 5.

Yes - you can accrue no claims with a company car just as you can with a personal car. If you require proof of your no claims discount for a personal insurance policy after you've given up your company car, your insurer will usually gather this from your employer.

Whether you need assistance at the time of the accident or following an accident, call the driver helpline on 0800 581 639 and select option 2

This is dependent on your employer's company car policy so please check before requesting a private plate transfer. To transfer your plate, please call 01332 292777 and ask for the taxation department.

Unless damaged, the car will be yours until the end of the lease if you remain employed with your company. At the end of the lease you will be either supplied with a new car chosen by your employer or given a choice from a list, dependent on your employer's company car policy.