Frequently Asked Questions
Our dedicated are on hand to help you manage your fleet and administration, saving you time and letting you get on with the tasks that matter.
We have collated some of the most commonly asked questions related to how Pendragon Vehicle Management process fines below, but if there are any further questions, please contact your account manager or our fines department through the details found below.
Our dedicated team can be on hand to help manage your fleet administration, including fine handling.
We hope you find these FAQ's useful on answering any queries you may have on how Pendragon Vehicle Management process fines. Please do not hesitate to contact your Account Manager or our Fines Department on email@example.com if you have any additional questions or require any further information.
The following are non-endorsable:
- Parking charges
- Parking on private land
- Bus lane contraventions
- Congestion Charge
- Dartford Crossing Charge
- Tolls and bridges, i.e. M6 Toll
- Non declaration of vehicle on Motor Insurance Database
If you are successful with your challenge and your fine is cancelled by the issuing authority, we will be able to credit you the amount of the fine or issue a refund if you have already made a payment to Pendragon Vehicle Management. Please provide our fines team with a written confirmation of the cancellation from the authority, and they will process the credit or the refund for you.
Please note that the administration fee is not refundable, even in case of cancellation of the fine by the authority.