Customer Testimonials | Pendragon Vehicle Management
Lewis Civil Engineering Ltd
"Lewis Civil Engineering Ltd specialise in civils for the water industry. It runs a fleet of around 40 Transit/Sprinter converted van's for transport of the workforce & tools to various sites in Wales and the south west of England. We had never previously considered contract hire due to the nature of the business. With nearly all our van's getting worn and sometimes ruined very quickly, any end of contract (EOC) damage charges would not have been viable.Having read about the R.E.D option available from Pendragon Vehicle Management (PVM). I met with our Account Manager following our initial enquiry. We agreed that she would supply 6 new vans every 6 months and we refinanced our existing fleet with PVM and the R.E.D scheme. The new vans were supplied completely fitted out and with livery exactly to our requirements. I have to say this was a very painless transition thanks to PVM.
When the first vans came to the end of their contract PVM made contact to arrange an agreeable collection date. Very quickly after collection a residual value (RV) would be confirmed, with 50% of this paid back to Lewis Civil Engineering. We used to spend a lot of time and money on our fleet when preparing the vans for sale and we rarely got their value due to condition and high mileage. So, we never expected any return from PVM and are always surprised at the value we receive back.
I have to recommend PVM’s Contract Hire with R.E.D as it has been and is a great benefit to the business financially and the ease of bringing new vehicles in has helped enormously with vehicle changeovers and the management of our fleet."
Mark Henson, Fleet Manager Lewis Civil Engineering Ltd
"A scheme with no upfront costs for both the employer or employee. A fantastic employee benefit that we have offered for over 11 years, which has proven to be very popular."
HR & Payroll Transactional Manager, The Royal Mint
About the Pendragon Salary Sacrifice Scheme.
Aarsleff Ground Engineering
"We are delighted to have entered into partnership with Pendragon Vehicle Management, who have already demonstrated a seamless and efficient service to us. Their portal allows me and my team to manage our fleet and drivers with ease, together with the ability to provide data to our financial team; we are happy to report our overall time spent on fleet management has reduced allowing us to focus on our customers in our core business."
Business and HR Manager, Aarsleff Ground Engineering
NT Killingley
"PVM have helped us to start the process of migrating our van fleet to Contract Hire and have taken the time to understand our business needs giving us support and assistance every step of the way. Dispelling our initial fears of this being an onerous transition process we look forward to further developing our business relationship with the Pendragon team.“
Director of Operations, NT Killingley
Robert Heath Heating
"Last year the Directors recognised that we were not managing our Fleet efficiently and, following a review of the market, we selected Pendragon Vehicle Management as our external Fleet Management partner. We have found the "can-do" attitude of the Pendragon team to be wholly positive.
Managing our fleet presents a challenge for several reasons and initially their input was very much of a fire-fighting nature, but as the relationship has developed, they are now providing strategic advice, as well dealing with day-to-day fleet management issues.
The latter includes booking vehicles in for services; dealing with breakdowns and unplanned downtime; moving vehicles around between engineers and assisting us with planning for contract hire returns and new vehicles.
As our relationship continues to develop in a positive manner, we look forward to working with Pendragon for many years to come."
Business Development Director, Robert Heath Heating
Our customers and what they say about us
Here's what some of our customers have said in our annual customer satisfaction survey. You can also find out more about how we've helped customers in in our news section:
Take a look at our news"Their manner and the way they deal with me is fantastic"
Environmental leisure attraction
"Still the same. Customer service fantastic!"
UK Retail technology group
"Excellent service 100% committed"
Sign systems installation company
"No issues whatsoever. Happy with the service"
UK Facilities management company
"Good overall service, good all round package"
Insurance consultancy group
"No problems. Everything asked for has been done"
Stairlift manufacturer
"Very attentive, good communicators and excellent value"
Bathroom retail company
"They have excellent turnaround times and I do rate them"
Barcode technology company
"I find them personable, informative, friendly and do what I need them to do"
Agro-chemical product distributor
"Because of the size of the company which is not too big. We get a personal service"
Workplace services provider
"Account manager very good. Personal touch. Does best. Support team good. Good on service"
Bathroom products manufacturer
"Good and reliable, we get what we want. The account people are helpful and good to work with"
Energy management organisation
"I would recommend them"
One of the UK's largest independent re-manufacturer of power train products
"Really good to get on with"
UK recycling group