Pendragon Let's Lease FAQ's

Leasing is fixed-term rental agreement that allows you to use a vehicle for a set period of time at a pre-agreed monthly price.

PCH is a product that is available to everyone over the age of 18 and in position of a full UK Driving License (subject to you being approved for finance). PCH is similar to BCH, the major exception being that on PCH you are unable to reclaim any VAT.

BCH is for business customers (Limited Company, Partnership, or Sole Trader) only. You can reclaim up to 50% of VAT on cars and up to 100% of VAT on commercial vehicles on BCH agreements.

On rare occasions, some manufacturers may choose to give enhanced terms to business customers only. This can result in a different in price between personal and business prices other than VAT.

Yes, Road Tax is included for the duration of the contract.

The term ‘initial payment’ refers to the first payment of the contract. It is not a deposit; the initial payment helps determine how your monthly payments will be thereafter. The higher the initial payment, the lower the monthly payments and vice versa.

The initial payment is taken approximately 7-10 days after the driver has taken possession of the vehicle.

The majority of our lease deals are available between 24-48 months. Occasionally, we might have a special offer on outside of these parameters. If you are looking for something outside of these parameters please call 0333 323 7070 and speak to one of our Relationship Managers 

All lease contracts include the following:

• Full manufacturer’s warranty

• Road Tax

• Breakdown assistance (as per the manufacturer warranty)

• Free UK mainland delivery and collection

The below are not included in a lease contract:

• Motor Vehicle Insurance

• Any additional Insurance products (i.e. GAP Insurance)

• Maintenance and servicing. These are not included as standard; however, we do have packages available

Changes to the contract whilst it is live will be a decision made by the finance company who is providing the lease. If there is a need to make any amendments to the contract (i.e. contract length, annual mileage) then please contact the finance company directly.

If your vehicle is a stock deal/special offer, delivery usually takes place approximately 3 weeks from the point of order. If the vehicle is a factory order the lead time can differ as this would depend on the manufacturer and the specification of the vehicle. You will be advised of the lead time by your Relationship Manager before being proposed for finance, before placing your vehicle on order, and then continually updated throughout the build process by our Consumer Administrators.

We can offer a maintenance package on the majority of our vehicles.

A lease or contract hire agreement with maintenance included covers:

• All tyre replacements as a result of fair, wear and tear

• The cost of scheduled servicing and associated costs

• Consumable items such as brake discs, batteries and exhausts (subject to reasonable wear and tear).

• Where applicable, the cost of the MOT

• Breakdown cover

• Any repair to the vehicle as long as it is not as a result of damage, abuse or mis-use.

•Any damage caused by driver damage or misuse.

• Any replacements or repairs required to any body glass. 

Anyone under the age of 18 will not be able to lease a vehicle. Anyone who is not in possession of a full UK Driving License will not be able to lease a vehicle. All leases are subject to a credit check, anyone who fails a finance application will not be able to lease a vehicle.

We are also unable to assist the following businesses: Taxi’s, Chauffeurs, and Driving Schools. This is due to the fact we cannot lease to anyone intending to use the vehicle for ‘Hire and Reward’.

It is possible to place a personalised number plate on any of our vehicles. Please advise your Consumer Administrator once the order has been placed and we can advise the process and costs depending on which finance provider you are using.

All our vehicles are distributed either directly through manufacturers, or via franchised dealers and preparation centres.

Yes, however you will need to make the finance company who are funding your vehicle aware of this. You will also need to ensure you have all the correct documents to comply with the country legislation.

If you were looking to hand back the vehicle earlier than your contract duration you would be required to pay an early termination charge. It is not possible to give an estimate of this amount as the charge is based on a percentage of your remaining monthly rentals, how many miles you have covered, and the market value of the vehicle at the time the request is made.

The vehicle must be returned with no more than the normal level of fair wear and tear. We work to the BVRLA fair wear and tear guide, however please note that different finance companies can set their own level of wear and tear guidelines.

The finance company is the registered owner and keeper of the vehicle so when the lease contract comes to an end you will not own the vehicle. At the end of the agreement we will come and collect the vehicle from you.

Unfortunately we don't offer a part-exchange service directly, however we would recommend Evans Halshaw Sell Your Car.