Frequently Asked Questions

If you use your company car for private use, you will pay Benefit in Kind tax (BiK). To estimate the tax you will pay over the next few years, use the HMRC car tax calculator.

No - we will organise the vehicle road fund licence (road tax) on your behalf.

It is your responsibility to ensure the vehicle is serviced as per the manufacturer's requirements. To book a service, contact one of our team.

Alternatively, email your service booking request, including your name, email address, phone number, vehicle registration number, current mileage, work required, vehicle delivery method (and collection address if applicable) and three preferred dates for the service.

If your car reaches its third birthday during its time with you, it will need an MOT. To book your MOT, contact one of our team.

Yes, if your vehicle is on a maintained contract with us. You will need to obtain a VE103 form by contacting one of our team.

You can normally add one additional driver to your company car insurance policy. To do this, you will need to speak to your Fleet Manager/HR department.

By contacting one of our team. Please note, it is your responsibility to regularly check your tyres to ensure they are legal and in good condition. It is our policy to change tyres when they reach 2mm tread depth.

If you're unable to change them yourself, then you can arrange for them to be changed by contacting one of our team.

If the damage is minimal, this may come under Fair Wear and Tear and will be assessed at the end of the lease.

If the damage is more serious, contact one of our team. We will then arrange repair as per your company's policy. If the damage makes the vehicle unsafe to drive, park the vehicle when it is safe to do so and call the Driver Helpline.

Go to the Driver Helpline hub and contact one of our team.

First, determine what the warning light means by consulting the vehicle handbook. Should your vehicle need repair, contact one of our team, who will be able to arrange roadside assistance.

It is your responsibility to ensure your vehicle is kept maintained with oil, water, and fuel. Top up with oil as recommended in the manufacturer handbook, and you may be able to claim back the cost as per your employer's policy.

By contacting one of our team and running through the service or repair details.

Contact one of our team, who will be able to guide you through the correct process.

Yes - contact one of our team, and they will arrange for it to be repaired.

Yes, by contacting one of our team, who will guide you through the process. Please note that if the vehicle is returned at the end of lease without a spare key, your employer may be charged as per the End of Contract Procedure Fair Wear and Tear policy.

By contacting one of our team and letting them know that the windscreen requires repair.

Yes - you can accrue no claims with a company car, just as you can with a personal car.

If you require proof of your no claims discount for a personal insurance policy after you've given up your company car, your insurer will usually gather this from your employer.

Whether you need assistance at the time of the accident or following an accident, contact the Driver Helpline.

This is dependent on your employer's company car policy, so please check before requesting a private plate transfer. Start by contacting one of our team, who will be able to discuss this with you.

Unless damaged, the car will be yours until the end of the lease if you remain employed with your company. At the end of the lease, you will be supplied with a new car chosen by your employer or given a choice from a list, dependent on your employer's company car policy.